Client Service Agreement
1. Scope of Services
UNSC agrees to perform the notarial act(s) and/or signing agent services as agreed in compliance with Texas Government Code Chapter 406 and all applicable federal and state laws.
2. Identification Requirement
Client must present valid, unexpired, government-issued photo identification. Acceptable forms include Driver's License, State ID, U.S. Passport, Military ID, or Permanent Resident Card. UNSC reserves the right to refuse service if satisfactory identification cannot be provided.
3. Documents Must Be Unsigned
All documents presented for notarization must be UNSIGNED at the time of the appointment. UNSC will not notarize any document that has been previously signed.
4. No Legal Advice
UNSC does not provide legal advice. Questions about the legal effect, content, or sufficiency of any document must be directed to a licensed attorney.
5. Fees & Payment — Including Mobile Concierge & Evening/Overnight Fee Policy
Mobile Concierge Travel Fee: Invoiced in advance. Must be paid in full before the appointment is confirmed. Non-refundable except when no-show is caused solely by UNSC. If the Client cancels or changes the appointment after the notary has already begun the route, the full travel fee is forfeited.
Evening & Overnight Appointment Fees: Appointments from 6:00 PM to 9:59 PM (Dallas time) are subject to a $30 evening appointment fee, and appointments from 10:00 PM to 7:59 AM (Dallas time) are subject to a $50 overnight appointment fee. Appointment required. Only one of these two fees applies to an appointment. These fees are invoiced in advance, non-refundable under the same terms as the standard cancellation policy.
Priority Scheduling / Urgent–Rush Fee: $15 per appointment. This is an optional service for same-day, short-notice or priority requests — disclosed before booking and itemized separately from notarial fees. Standard scheduling remains available without it. “Priority scheduling” and “rush” are the same fee and are never charged twice. When selected, it may be added on top of an evening or overnight fee.
Wait-Time Fee: Appointment time is reserved for the Client. If the signers, documents, or identification are not ready at the scheduled appointment time, a 10-minute grace period applies, after which a wait-time fee of $15 per 15 minutes (or any part of 15 minutes) is charged. The notary may end the appointment if waiting would delay a later appointment; in that case the cancellation terms in Section 6 apply.
Returned checks are subject to a $35 fee.
6. Cancellation
Cancellations less than 2 hours before a scheduled appointment may result in a $25 cancellation fee. Mobile appointments cancelled after departure are subject to the full travel fee. See the Cancellation Policy for complete details.
7. Confidentiality
UNSC will maintain the confidentiality of all information related to Client's documents and transactions in accordance with our Privacy Policy and applicable Texas law.